What do I do when I can't sleep at night? Count sheep right? Hardly, that's not even closely accurate. I can blame it on my brain as my brain doesn't know how to shut itself off. It's always thinking, processing, obsessing, problem solving, goal setting, learning, and so on. I am extremely goal oriented and passionate about my business and its sucess. Clearly the majority of my time is working in and on my business so I focus a lot of energy there. Appropriately many of my nights (and days) I accumulate concepts on how I can improve my business and the model in which I currently operate. What is working satisfactory and what isn't, and then I have to find the reason why it isn't working, and come up with a solution to fix it. One thing that is consistent with me is to listen to my guests needs, create the best experience I can for my "guests" and have fun while doing it. What we are all doing and how we work as a team and treat our guests is a reflection on the culture and the values of how we do business. This is a no brainier! Culture is foremost in my business and extremely important to me. How does culture play a role in your business? Do you know how to create a great culture? Many of you may ask, what is culture ? Culture in a nut shell is our core values and beliefs. I know with certainty I take it upon my self to empower the culture because without it I would not have the level of success and growth in my business. How can I measure that? Culture is carried through with a happy customer and positive reviews from that satisfied customer on Google, Yelp, or potentially styleseat that would be happy to share their experience with others. With growth there is change and a change in a business model is inevitable. I know I must select future team members on buying into a culture and not a job and be able to reduplicate what I've started. The most successful Companies focus on "culture". So from here can you identify what your company culture is and how do others value your culture? Go forward and make adjustments to empower yourself and your team (if applicable) in an awesome work culture. ❤️ Patti Usselman “Coming together is a beginning; keeping together is progress; working together is success.” – Henry Ford, Ford Motor Company
Patti Usselman
Business consultant, beauty salon owner, award winning hairstylist. Archives
April 2020
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